First-time purchases of a Zohsik lifetime product unlock are eligible for a full refund within 14 calendar days of purchase.
This refund window applies to the customer’s first purchase of that specific product. For example, if you purchase Turnweave Pro Lifetime for the first time, you may request a refund within 14 days. If you later purchase Mixurly Pro Lifetime for the first time, that product would have its own 14-day refund window.
Duplicate charges, accidental purchases, or billing mistakes may be corrected or refunded as appropriate.
When a purchase is refunded, the related product unlock may be deactivated unless we choose to preserve access as a goodwill exception or unless otherwise required by law.
Refund requests made after the 14-day window are generally not eligible, except where required by law or at our discretion.
We reserve the right to deny refund requests in cases of fraud, abuse, repeated refund misuse, or other bad-faith activity.
To request a refund, please contact us through the support method listed on our website and include the email address used for your purchase.